Privacy policy

1. Who we are

Numaya is a social media management platform for restaurants. In this policy, "we" and "us" mean Numaya, and "you" means the person or business using Numaya.

2. Information we collect

• Account details. Your name, email address and password, or the basic profile shared by Google when you sign in with Google.
• Workspace and brand details. Business name, locations, brand voice, colours, fonts and anything else you add during onboarding or in settings.
• Content you create. Posts, captions, images, videos, schedules, campaigns and comments drafted or published through the platform.
• Connected social accounts. When you connect Facebook, Instagram or another network, we store the access tokens and the account data needed to publish posts, read comments and show your metrics.
• Usage data. Basic technical logs such as pages viewed, actions taken, browser type and approximate location derived from your IP address.

3. How we use your information

• To run your workspace, publish your content and show your analytics.
• To generate captions, creatives, replies and campaign drafts with AI, using your brand details as context.
• To keep the platform secure, prevent abuse and fix problems.
• To send account, billing and service messages, and product updates you opt into.

We do not sell your personal information, and we do not use it to train public AI models.

4. Service providers

We use trusted providers to operate Numaya. Depending on the features you use, these can include our hosting and database provider, our social publishing provider, AI model providers, and our email delivery provider. They process data only to deliver their part of the service.

5. Keeping data separate and secure

Every workspace is isolated: members of one workspace cannot read another workspace's content, media, metrics or connected accounts. Access is controlled by role, data is encrypted in transit, and access tokens are stored in restricted, server side storage.

6. Keeping and deleting data

We keep your workspace data for as long as your account is active. You can delete individual posts, media and connected accounts at any time. If you ask us to close your account, we delete or anonymise your workspace data within a reasonable period, except where we need to keep records for legal or accounting reasons.

7. Your choices

You can access, correct, export or delete your information from inside the app, or by contacting us. Depending on where you live, you may also have the right to object to certain processing or to complain to a data protection authority.

8. Cookies

We use cookies and similar browser storage to keep you signed in and to remember your preferences. Blocking them can stop parts of the app from working.

9. Children

Numaya is a business tool and is not intended for anyone under 16.

10. Changes

If we change this policy in a meaningful way, we will update the date above and let you know inside the app or by email.

11. Contact

Questions about privacy? Email us at huzaifa@nyrix.co.