Terms of service

1. Your account

You need an account to use Numaya. Keep your login details safe, give us accurate information, and make sure everyone you invite to your workspace follows these terms. You are responsible for what happens in your workspace.

2. Using the platform

• Use Numaya only for lawful business purposes.
• Do not publish content that is illegal, misleading, hateful, or that infringes someone else's rights.
• Do not try to break, overload, reverse engineer or gain unauthorised access to the platform.
• Do not resell or white label the service without our written agreement.

3. Your content

You keep ownership of the photos, videos, captions and other content you upload or create. You give us the permission we need to store, process and publish that content on your behalf, including sending it to the social networks you connect.

4. AI features

Numaya uses AI to suggest captions, creatives, replies and campaign drafts. AI output can be wrong or inaccurate, so review everything before it goes live. You are responsible for what you publish, including any prices, offers, claims or allergen information.

5. Connected social accounts and ads

When you connect Facebook, Instagram or another network, you also agree to that network's own terms. Ad campaigns created through Numaya are placed on your ad account, and the spend is charged by the network directly to you. We are not responsible for a network changing, rejecting, pausing or removing your content or campaigns.

6. Plans and payment

Paid plans are billed in advance for the period you choose and renew automatically until you cancel. Fees are non refundable except where the law requires otherwise. We will give you notice before any price change takes effect.

7. Cancellation and suspension

You can cancel at any time from your workspace settings, and access continues until the end of your paid period. We may suspend or close an account that breaks these terms, puts the platform at risk, or has unpaid fees.

8. Availability

We work hard to keep Numaya running, but we cannot promise it will always be available or free of faults. Maintenance, third party outages and network changes can interrupt the service.

9. Liability

Numaya is provided on an "as is" basis. To the extent the law allows, we are not liable for lost profits, lost data, missed posts or indirect losses, and our total liability is limited to the fees you paid us in the 12 months before the claim.

10. Changes to these terms

We may update these terms as the product changes. If an update is significant, we will let you know inside the app or by email before it takes effect.

11. Contact

Questions about these terms? Email us at huzaifa@nyrix.co.